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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Veronica Pickett

August 28, 2026

5  out of  5
rating by Veronica Pickett
"I have been with State Farm Diane Stokes for many years so enough said. Great service awesome customer service."
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Bob Villa

August 21, 2026

5  out of  5
rating by Bob Villa
"Diane Stokes is a very capable and knowledgeable agent. She has been my insurance agent for over 20 years. I especially have to extend a thank you to Allen Stokes who always goes above and beyond to make sure my insurance needs are met."
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Jennifer Richardson

August 19, 2026

5  out of  5
rating by Jennifer Richardson
"Diane Stokes is the BEST insurance agent. She and her team are very knowledgeable and prompt when assessing our insurance needs."
We responded:
"Thank you, Jennifer so much for your wonderful review! I’m thrilled to hear that you had such a positive experience. Providing knowledgeable and prompt service is my top priority, and your kind words truly mean a lot to me. I look forward to continuing to assist you with all your insurance needs!"
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Melyssa

August 19, 2026

5  out of  5
rating by Melyssa
"We have had Diane and Allen Stokes, with State Farm, as our insurance agents for 12 years now. I can honestly say that they are, BY FAR, the BEST agents that we have ever had! They are like family. Since the beginning, they have always known our names, as well as our son’s name. When you talk to them, it is like you are talking to one of your best friends or family members. Diane went out of her way to get short-term disability, that had nothing to do with State Farm, approved for us when my husband had a life-altering sickness. I could go on and on about the professionalism, friendliness, positivity, and all-around welcoming atmosphere of this insurance office, but my words would never do them justice. They truly are wonderful, God loving people! We will always be customers of State Farm, as long as they are our agents. I promise, you will not be disappointed to give your business to this wonderful couple."
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Jake Shumaker

August 19, 2026

5  out of  5
rating by Jake Shumaker
"All of the staff is always so friendly and accommodating."
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Bern Jim

August 19, 2026

5  out of  5
rating by Bern Jim
"I am always greeted with a warm welcome, and all of my questions are answered in a timely manner. Everyone at State Farm is so so polite."
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Betsy Matos

August 19, 2026

1  out of  5
rating by Betsy Matos
"Rude. Disconnected. Needs customer service training. Would not recommend at all. From the time I park, literally, just rude."
We responded:
"Thank you for taking the time to share your perspective. For the benefit of those reading this review, we would like to clarify that this was NOT a Customer Service Interaction, as no insurance services were requested or provided. The interaction related solely to parking in spaces reserved for customers conducting business with our agency. We remain committed to serving our customers with professionalism, courtesy and respect."
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Matthew Molette

August 6, 2026

5  out of  5
rating by Matthew Molette
"Great service friendly staff efficient and knowledgeable,"
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Kelly Bennett

August 5, 2026

5  out of  5
rating by Kelly Bennett
"Joshua was such a help ! Had to change my payment info and it was so nice , having such a nice agent and great customer service."
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Chloe Brow

August 3, 2026

5  out of  5
rating by Chloe Brow
"As always, the agent was professional, helpful and courteous. Joshua was a delight he made it a very easy morning."
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Langston Holley

August 3, 2026

5  out of  5
rating by Langston Holley
"I have been with Diane Stokes State Farm Insurance company since 2003, and they treat me just as good as when I first started."
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Omar Faruk

July 23, 2026

5  out of  5
rating by Omar Faruk
"There is a guy there named Joshua, and he is wonderful in terms of customer service plus wanting to help. I believe there is a guy named Mr. Frank who is veddi veddi good too! Listen to me my friend, they get five stars across da board. If you need insurance or anything then they do exceptionally well. Thank you Joshua so veddi veddi much!

Stay Blessed My Friend"
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Juana Hawthorne

July 8, 2026

5  out of  5
rating by Juana Hawthorne
"Joshua you are great! Your open conversation was awesome. you deserve a raise."
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MasotankaTV

July 7, 2026

5  out of  5
rating by MasotankaTV
"I been with Dianna for 15 to 20 years! And they have been the best agents I've had ever. They're better than five stars or 10 star!! I appreciate them thank them for everything they do."
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Yvonne Spoonemore

July 6, 2026

5  out of  5
rating by Yvonne Spoonemore
"I have always had excellent customer service with my agents at State Farm. Such pleasant personalities. Been with them several years. Love these folks!!!"
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Keisha Turner

June 17, 2026

5  out of  5
rating by Keisha Turner
"We have been clients of Mrs Dianne for over a decade now! She is always available to talk with us, assist us, and provide clarity to our questions! Having insurance with any major company could potentially feel overwhelming and one could easily feel like a number; it’s not so with Dianne, she is immensely professional but most importantly she’s extremely personal."
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Gabe Goldstein

June 16, 2026

5  out of  5
rating by Gabe Goldstein
"I met Diane through a Google search for a quote on my auto insurance, about a year ago. Today, I own multiple policies with her office. It is not the brand (State Farm) that is at focus here, but her and her staff. “Like good neighbors, they are always there” when I needed them. There is no bot or automated machine to talk to. One of the staff members answers the phone within minutes. Not only I received answers to my questions, but a friendly advice and plenty of options as solutions. I pray Almighty to keep her and her staff healthy because this old fashioned courtesy and true service is what we all dearly miss in our country. I am not a Stokes family member. I am a customer sharing my experience. I am very satisfied with their business and service. I strongly recommend their business!!!
Thank you very much, Diane!!!!"
We responded:
"Gabe, thanks for the great review! We are happy to serve all your multiple needs "
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Fredrick Turner

June 15, 2026

5  out of  5
rating by Fredrick Turner
"Exceptional customer service! We were working on getting a new roof, and Mrs. Stokes was instrumental in getting us to the finish line. She took immediate action by making a call and sending an email on our behalf, which quickly resolved everything and got us the assistance we needed. It’s a huge relief to have an agent who is this responsive and effective."
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Bennie Webb

May 15, 2026

5  out of  5
rating by Bennie Webb
"Joshua was so very helpful and professional when I called to pay my premium. He reviewed my policy , answered questions and returned my phone call within a timely manner. He was always so very helpful and pleasant."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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buddah Hernan

May 14, 2026

5  out of  5
rating by buddah Hernan
"Awesome!! Joshua Tuck has amazing energy and truly went out of his way to help me with problem. Thank you Joshua, and everyone at team Stokes office for all that you do!!"
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Cora Harris

May 5, 2026

5  out of  5
rating by Cora Harris
"My local representatives are the most polite group of agents I e ever had the pleasure of dealing with for insurance. My agent knows me by voice and is always the consummate professional and ensures all my needs are met. I would recommend this office to anyone seeking home or car insurance"
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Andrew Robinson

April 24, 2026

5  out of  5
rating by Andrew Robinson
"I have been a client of Mrs Stokes for over 20 years. I met Mrs Stokes when my previous S Farm agent retired . Mrs Stokes continued the professionalism that I was use to and not just that it felt like a friend was my agent. The professionalism and the feeling of being a valued customer has not wavered for over 20+ years. I met today with a new person to her team name Frank to discuss some updates and he made me feel like I was talking to Mrs Stokes. He was very friendly and was wanting to make sure that any questions I may have had were answered to my satisfaction. I have always felt welcome and appreciated."
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Ken Tuck

April 22, 2026

5  out of  5
rating by Ken Tuck
"Diane Stokes along with Allen are the greatest! The services and recommendations they provide to my family is outstanding. I have never met an agent like Diane Stokes who's very professional and knowledgeable. She's the best!!!"
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kelly kelley

April 22, 2026

5  out of  5
rating by kelly kelley
"What a blessing to be a customer! They always go above and beyond to help in any way possible!"
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Vernessia Thicklin

April 22, 2026

5  out of  5
rating by Vernessia Thicklin
"I have been with your insurance company for many years and you guys haven’t let me down not once, no matter the time of day, I can always count on you guys to get the job done professionally and accurately. I feel more like this is a family vs business when it come to handling my insurance needs whether it’s for my home, life or vehicles, I can always count on Mrs. Diane Stokes and staff to take care of me and my family. Thanks for all that you guys do, you are awesome and greatly appreciated."