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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darnell D.

October 15, 2026

5  out of  5
rating by Darnell D.
"Some people enter your life in a professional capacity and, over time, become so much more. Diane Stokes is one of those people for me.

Diane was not just my State Farm insurance agent in Montgomery, Alabama. She became like family. What has always stood out to me is her genuine concern for me and my family, not simply as customers, but as people.

I moved away from Alabama almost 20 years ago, yet Diane has continued to show that same care and concern for me and mine even to this day. That says a lot about the kind of person she is and the relationships she builds.

In fact, Diane is one of the reasons I continue to support my local State Farm agent wherever life takes me. She demonstrated what it means to build relationships rooted in trust, integrity, and genuine care.

Diane, thank you for being more than an insurance agent. Thank you for being family. Your kindness, consistency, and genuine concern have meant more to me than you probably realize. Nearly two decades and several moves later, I have never forgotten how you treated me and my family.

I wholeheartedly recommend Diane Stokes. She's truly one of a kind!"
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Sway Williams

October 15, 2026

5  out of  5
rating by Sway Williams
"I’ve been working with Mrs. Stokes right at twenty years now. The service is exceptionally well. Very caring, professional and knowledgeable about all of my services with her company. I also just recently had a great experience with Frank and he did an awesome job. I love the experience with Mrs. Stokes."
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Yvonne McBeth

September 25, 2026

5  out of  5
rating by Yvonne McBeth
"I have been with Diane & Allen at State Farm for years. They have created and maintained a genuine relationship of caring and trust. I truly appreciate and value them AND their 3 professional & friendly staff... Thank YOUUUUU Guys!!"
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Emerson Carson

September 17, 2026

5  out of  5
rating by Emerson Carson
"Very thorough and helpful agency"
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Joyce Purdue

September 17, 2026

5  out of  5
rating by Joyce Purdue
"I have been a Customer with Diane stokes state farm insurance for over 15 years i have all of my cars and my home insurance with them they are the Best."
We responded:
"Joyce, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. During this season and always we are grateful for our partnership! Please reach out to us when the need arises.
Best,
Diane Stokes Agency"
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Raymond Smith (tech)

September 14, 2026

5  out of  5
rating by Raymond Smith (tech)
"Diane Stokes and her team has served my family and I for about 10 years. I trust Diane and her team with my vehicles, my children's vehicles, and my homeowner and business insurance policies. We've worked together through State Farm's transitions to new updated online systems. They've always taken care of me with regards to questions I might have had or anything I needed regarding my policies."
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Brenda Barron

September 4, 2026

5  out of  5
rating by Brenda Barron
"Have been with Diane Stokes for over 20 years. She is priceless! Consistently goes over and above! Staff is always helpful, friendly and professional."
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Tom Parsons

September 4, 2026

5  out of  5
rating by Tom Parsons
"I've always had friendly and quick service with Diane Stokes👍"
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Kahlia Bell

September 3, 2026

5  out of  5
rating by Kahlia Bell
"This is my first and BEST experience having an EFFICIENT, KNOWLEDGEABLE, KIND, and just all around awesome agents. I am so grateful to have such an amazing team working on my behalf. They deserve infinite stars!💫💫💫💫"
We responded:
"Thank you so much, Kahlia! Your kind words truly mean the world to us. We're thrilled to hear that your experience has been nothing short of excellent. It's our passion to provide efficient, knowledgeable, and caring support, and we're grateful for the opportunity to work with you. Infinite stars right back at you! 🌟🌟🌟🌟✨"
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Veronica Pickett

August 28, 2026

5  out of  5
rating by Veronica Pickett
"I have been with State Farm Diane Stokes for many years so enough said. Great service awesome customer service."
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Bob Villa

August 21, 2026

5  out of  5
rating by Bob Villa
"Diane Stokes is a very capable and knowledgeable agent. She has been my insurance agent for over 20 years. I especially have to extend a thank you to Allen Stokes who always goes above and beyond to make sure my insurance needs are met."
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Jennifer Richardson

August 19, 2026

5  out of  5
rating by Jennifer Richardson
"Diane Stokes is the BEST insurance agent. She and her team are very knowledgeable and prompt when assessing our insurance needs."
We responded:
"Thank you, Jennifer so much for your wonderful review! I’m thrilled to hear that you had such a positive experience. Providing knowledgeable and prompt service is my top priority, and your kind words truly mean a lot to me. I look forward to continuing to assist you with all your insurance needs!"
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Melyssa

August 19, 2026

5  out of  5
rating by Melyssa
"We have had Diane and Allen Stokes, with State Farm, as our insurance agents for 12 years now. I can honestly say that they are, BY FAR, the BEST agents that we have ever had! They are like family. Since the beginning, they have always known our names, as well as our son’s name. When you talk to them, it is like you are talking to one of your best friends or family members. Diane went out of her way to get short-term disability, that had nothing to do with State Farm, approved for us when my husband had a life-altering sickness. I could go on and on about the professionalism, friendliness, positivity, and all-around welcoming atmosphere of this insurance office, but my words would never do them justice. They truly are wonderful, God loving people! We will always be customers of State Farm, as long as they are our agents. I promise, you will not be disappointed to give your business to this wonderful couple."
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Jake Shumaker

August 19, 2026

5  out of  5
rating by Jake Shumaker
"All of the staff is always so friendly and accommodating."
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Bern Jim

August 19, 2026

5  out of  5
rating by Bern Jim
"I am always greeted with a warm welcome, and all of my questions are answered in a timely manner. Everyone at State Farm is so so polite."
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Betsy Matos

August 19, 2026

1  out of  5
rating by Betsy Matos
"Rude. Disconnected. Needs customer service training. Would not recommend at all. From the time I park, literally, just rude."
We responded:
"Thank you for taking the time to share your perspective. For the benefit of those reading this review, we would like to clarify that this was NOT a Customer Service Interaction, as no insurance services were requested or provided. The interaction related solely to parking in spaces reserved for customers conducting business with our agency. We remain committed to serving our customers with professionalism, courtesy and respect."
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Matthew Molette

August 6, 2026

5  out of  5
rating by Matthew Molette
"Great service friendly staff efficient and knowledgeable,"
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Kelly Bennett

August 5, 2026

5  out of  5
rating by Kelly Bennett
"Joshua was such a help ! Had to change my payment info and it was so nice , having such a nice agent and great customer service."
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Chloe Brow

August 3, 2026

5  out of  5
rating by Chloe Brow
"As always, the agent was professional, helpful and courteous. Joshua was a delight he made it a very easy morning."
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Langston Holley

August 3, 2026

5  out of  5
rating by Langston Holley
"I have been with Diane Stokes State Farm Insurance company since 2003, and they treat me just as good as when I first started."
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Omar Faruk

July 23, 2026

5  out of  5
rating by Omar Faruk
"There is a guy there named Joshua, and he is wonderful in terms of customer service plus wanting to help. I believe there is a guy named Mr. Frank who is veddi veddi good too! Listen to me my friend, they get five stars across da board. If you need insurance or anything then they do exceptionally well. Thank you Joshua so veddi veddi much!

Stay Blessed My Friend"
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Juana Hawthorne

July 8, 2026

5  out of  5
rating by Juana Hawthorne
"Joshua you are great! Your open conversation was awesome. you deserve a raise."
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MasotankaTV

July 7, 2026

5  out of  5
rating by MasotankaTV
"I been with Dianna for 15 to 20 years! And they have been the best agents I've had ever. They're better than five stars or 10 star!! I appreciate them thank them for everything they do."
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Yvonne Spoonemore

July 6, 2026

5  out of  5
rating by Yvonne Spoonemore
"I have always had excellent customer service with my agents at State Farm. Such pleasant personalities. Been with them several years. Love these folks!!!"
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Keisha Turner

June 17, 2026

5  out of  5
rating by Keisha Turner
"We have been clients of Mrs Dianne for over a decade now! She is always available to talk with us, assist us, and provide clarity to our questions! Having insurance with any major company could potentially feel overwhelming and one could easily feel like a number; it’s not so with Dianne, she is immensely professional but most importantly she’s extremely personal."